Aloha!
I facilitate design thinking, mindfulness and systemic collaboration to help organisations and startups create purposeful, inclusive and sustainable experiences
Lately, I’ve been helping:
EOS Additive Manufacturing shift towards human-centred approach;
Eurotech improve the task completion and easy-of-use of an Internet of Things software;
Mangrovia envision and strategise the future experience sustainable marketplace empowered by AI and blockchain;
LUMSA University’s student learn and practice UX and service design;
Italian designers connect and explore the role of design in the ecological transition, as leader of the Climate Designers Italy Hub
““...added a dimension to a project that will elevate any piece of work to another level.”
CRAIG BROWN, DIRECTOR @ LEGAL&GENERAL
For more than 10 years, I brought design thinking and lean innovation to international organisations, startups and creatives
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Explore business opportunities
Secure investment fundings
Grow teams strategically
Increase customers’ adoption, engagement and retention
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Better understanding customers and stakeholders
Improve staff efficiency and customer relationships
Reduce costs or increase revenue
Break organisational silos and improve internal collaboration
Envision and validate new businesses, services or products
Build a human-centred, lean and agile culture
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Learn & practice design
Develop their career
Build creative confidence
Meet peers and get inspired by influencial creatives
Innovation is hard, overwhelming and full of risks.
This is how I help manage them
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Inclusive participatory design
I facilitate safe spaces where stakeholders, experts, employees and citizens feel included, able and confident in endorsing projects and contributing with inputs, feedback and ideas.
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Data-driven decision making
I research and synthesise to transform overwhelming and unclear data about systems, processes, and people into available, understandable and insightful information.
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Shared visions and learning opportunities
I create a shared understanding between stakeholders by bringing to life visions, strategies and experiences and collecting data to validate assumptions.
“Stef brings the type of design leadership the world needs more of (and probably your organisation too!).
Zero toxic-masculinity vibes or bravado. A gentle soul with a brilliant and rare way of thinking.”KURTIS JOHNSON, ORG DESIGNER AT FUTUREGOV
10+ years of
experience designing experiences
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Business & Service design
I practised, lead and facilitated the research, design and validation of new businesses, services, partnerships and digital products.
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Cultural change & Digital transformation
I’ve helped private and public organisations break silos between different teams to understand systemic problems, improve service delivery and develop inclusive organisational cultures.
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Place design
I’ve helped public sector organisations engage and collaborate with experts and citizens to design regenerative, inclusive and digital cities, services and communities.
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Strategy, envisioning and delivery
I’ve helped entrepreneurs define and validate new business models by strategising research, bringing to life visions, services and products, and shaping pitches to engage with investors, stakeholders and customers.
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Design practice
I’ve helped the FutureGov design team develop the design practice on climate and diversity&inclusion. I also organised Creative Mornings, events for the London community to meet and learn.
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Podcasting
I’m the host & producer of Design, in Confidence – a podcast on how to build your creative confidence and manage your mental health
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Teaching & Mentoring
I’m a professor at the LUMSA University and mentor on ADPList – I previously taught design at RED Academy, UAL and within business teams.
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Talks
I’ve given talks at conferences and within organisations to evangelise design thinking, human-centred design and mindful innovation.
“His support has been invaluable.
He respected the contract brief but at the same time made us and our stakeholders think outside the boundaries of the project. He also worked with our stakeholders and helped us take their views on board during the development process. All this generated new insights which made us re-think important aspects of the tool”
DR. EVA-MARIA SCHOLZ, EXPERT @ NATURAL ENGLAND